Command Center Help

Support & FAQ

Need Direct Assistance?

If you are facing payment issues, Discord verification problems, or have high-level business inquiries, drop a message to our support desk. We operate 24/7.

✉️ Email Support Desk

Expected response time: 12-24 Hours.

Frequently Asked Questions

1. What happens immediately after payment?
Once your payment is verified, you will be redirected to the secure Initiation Protocol page. There, you will watch a mandatory briefing video and receive the private link to join our inner Discord server.
2. Is there a refund policy?
No. Tiyo Titans is an exclusive execution network, not a try-and-test product. We want committed individuals only. If you are looking for a refund before you even start, this community is not for you.
3. How long does Discord verification take?
After you click the Discord link on the initiation page, our automated systems check your registered email against your payment. Verification is usually instant, but manual reviews can take up to 24 hours.
4. I am a beginner, will this work for me?
Yes. The Citadel has 5 zones, starting from 'Foundation'. Even if you are starting from zero, the systems provided will give you a clear, actionable roadmap to build skills, discipline, and initial income.
5. My payment failed but money was deducted. What to do?
Do not panic. If money was deducted but you didn't get access, it will automatically bounce back to your bank within 3-5 business days. You can use the Email Support button above to notify us, and our team will check the backend logs.